A new one IGN USA Report Lets find it Sony PlayStation Works to fix Own relationship with indie developers. Here is what we know.
First, keep in mind that last July, there were various indie developers and publishers Publicly criticized Sony For issues with the standalone game release system on PlayStation. Sony did not comment on the matter, but acted on the findings in response to criticism.
Sony, publishers and indie developers have said More complex tools and modules, Vague processes and poor communication with his indie partners when receiving help and answers. While it is true that displaying indie games on all platforms is problematic – the problems are high in the case of Sony: the Japanese company was either indifferent or hostile and selling indie games on the PlayStation was too complicated.
IGN also received a copy Document entitled “Results of the 2021 Global Partnership Survey”, It was sent to several Sony partner partner publishers and developers following a survey conducted some time ago. The document is small – only three pages – and does not specifically mention last summer’s general grievances, but it does identify three areas where there is “continuous improvement” based on the survey results. Social media.
Sony is watching “Reduces the problemIn addition, Sony promises to provide access to better analysis of the game’s sales and promotion of all its active partners, as well as to “innovate” or improve a user’s simplicity and, ultimately, Sony modernizes its toolkit. Improving ticketing systems, documentation and customer service efforts for partner issues.
IGN USA has since contacted many Indie Developers Sony has already started to change things and has confirmed that it has improved communication and support. For example, if a support ticket has been open for the past 9 months, replies will arrive within a maximum of five days, but usually within 48 hours.
On the front “Ability to diagnose“, The changes are slow, but there seems to be movement even after that. Sony has opened a fund to support the cost of boarding the PlayStation version of the games.
However, the Indie section of PS Store, Which shows classic and well-known games selected by Sony employees, so it is difficult to reveal. Finally, the Xbox is a little more accessible and gives the switch more exposure, so both are better than the Sony. The truth is, however, that Steam has a better structure and does not take up much space compared to consoles. Steam can advertise games by its algorithm, which detects the value of users, while on consoles it must be the account manager who decides to advertise a particular topic.
In the end, indie developers need to push for long-term change and build indie on the same concept as sites like AAA titles.
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