SmileDirectClub Focuses on Customer Satisfaction with New Lifetime Smile Guarantee™.

SmileDirectClub is getting in on the action this year to celebrate World Health Day, an international celebration that prioritizes specific health themes and areas of concern. Since 1950, the World Health Organization has been focused on bringing to light major health issues, focusing in turn on processes like climate change, maternal healthcare, mental health, and even oral healthcare.

Founded on the idea that everyone deserves access to a smile that they can cherish, SmileDirectClub is cementing itself as the first medtech platform for straightening teeth. In honor of World Health Day, SmileDirectClub has announced its new Lifetime Smile Guarantee™, a promise to customers that their oral health care solutions are always going to be taken care of.

Enjoying a Straighter Smile For Life

Following through on their commitment to offer next-gen oral care at accessible prices, SmileDirectClub announced an industry-first offering, the Lifetime Smile Guarantee™. This offer was announced by SmileDirectClub in April as a continued aspect of recent expansion efforts, including a push into larger markets.

Dedicated to remaining innovators with their clear aligner therapy products, SmileDirectClub is now supporting customers new and old to achieve a visibly healthier and happier smile and the Lifetime Smile Guarantee™ will play a large role in the process.

According to John Sheldon, the Chief Marketing Officer at SmileDirectClub, this new guarantee is part of a ‘tremendous value’ being extended to consumers. Sheldon stated of the guarantee, “It ensures SmileDirectClub’s premium, doctor-directed treatment is guaranteed for life.”

What is included in the Lifetime Smile Guarantee™?

  • 30-Day Money-Back Guarantee
  • Prorated Refunds After 30 Days
  • Aligner Touch-ups Throughout Treatment
  • Lifetime of Touch-ups Following Treatment
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To qualify for the Lifetime Smile Guarantee™, customers must order two retainers per year after completing clear aligner therapy. By accomplishing both requirements, customers can qualify for a free set of aligners every year, if approved by their prescribing orthodontist or dentist.

The new Lifetime Smile Guarantee™ was put in place largely due to the dynamic and changing nature of oral care. Dr. Jeffrey Sulitzer is the Chief Clinical Officer at SmileDirectClub. Dr. Sulitzer stated of the lifetime guarantee, “Club Members can keep their new smile for life and reap the additional benefits from a lifelong straighter smile.”

In extending the newest guarantee offering, SmileDirectClub continues to focus on expanding its status in the oral care world. Founded less than a decade ago, SmileDirectClub has already passed the one-million-customer mark around the world.

Bringing Healthier Smiles to Canadian Markets

Continuing its surge in popularity over the last decade, SmileDirectClub would announce its transition into the Canadian markets through a partnership with Walmart. The announcement, made in early March, unveiled a partnership with more than 400 Walmart locations throughout Canada.

As part of a concentrated effort to spread SmileDirectClub oral solutions into newer markets, the expansion into Walmart’s Canadian locations will serve to highlight some of the newest award-winning products offered by the company.

Amy Keith, Vice President of Retail at SmileDirectClub, stated of the expansion, “We are pleased to have the opportunity to serve a new customer by expanding our product line to Walmart Canada.”

As one of the few clear aligner brands to offer end-to-end solutions for cleaner, fresher, and healthier teeth, SmileDirectClub is excited to bring a few specific items to Canadian markets in an effort to expand their brand.

  • Bright On premium teeth whitening kit — The Award-winning premium teeth whitening system utilizes a 20-LED accelerator light in conjunction with powerful whitening pens. These enamel-safe agents are applied directly to the teeth via a brush-on applicator, leading to a whitened smile that lasts for up to half a year!
  • Premium electric toothbrush — A frontline defense against cavities and plaque, this premium toothbrush by SmileDirectClub features sonic vibration, a roll-resistant design, and a 3-in-1 case for storage, travel, and daily use.
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SmileDirectClub: Innovative Oral Solutions

Established in 2014, SmileDirectClub operates as an end-to-end oral care company for teeth straightening solutions. With under a decade of experience in the field, SmileDirectClub has already helped transform the smiles of over one million people around the world.

As an international oral care leader, SmileDirectClub products are available through SmileShops, the SmileDirectClub Partner Network at cooperating Dental Offices, as well as countless certified dentists and orthodontists around the world.

At the time of this writing, almost 85% of people worldwide struggle from malocclusion, or the imperfect positioning of teeth. Less than 1% of these afflicted individuals will receive professional care on an annual basis. With a new Lifetime Smile Guarantee™ as well as a host of industry-changing products, now is the perfect time to contact SmileDirectClub to find out if you are a qualified candidate.

Take the free 30-second Smile Assessment today to find out if SmileDirectClub is right for you!

Veronica Tucker

<div class="container main"> <div class="col-md-9 col-sm-9 col-xs-12"> <div class="frame-1 frame-3 site"> <div class="row no-margin for-sign"> <p class="sign">"Beer practitioner. Pop culture maven. Problem solver. Proud social media geek. Total coffee enthusiast. Hipster-friendly tv fan. Creator."</p> </div> </div> </div> </div>

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