This is the question that worries customers of the country's second largest operator: How do you know if you are affected by free hacking? The company founded by Xavier Niel has in recent days confirmed this to RTL and national mediaThe intrusion into a management tool led to the exposure of personal data of some landline and mobile subscribers. If Free does not specify the extent of the data breach, the cybercriminal that claimed responsibility for the attack claims to have offered for sale the files of 19.2 million of the operator's customers, as well as the bank IDs in IBAN format of 5.1 million Freebox. Subscribers. A massive hack exposes victims to renewed cyber threats in the coming months.
Presumably, the people whose data was stolen had already received an email from Free at the time of publishing this article. In fact, the operator is legally required to report any unauthorized access to its customers' data. The operator appears to have sent two messages: the first related to a data breach related to the customer file, sent as of Friday evening, and the second referring to unauthorized access to IBAN numbers, which affected customers were supposed to receive as of Monday.
Free confirmed this Tuesday 29 October to RTL that, barring a technical error in the delivery of emails, All affected customers have been informed of the incident at this stage. It is therefore not useful to call or contact the operator's customer service via chat, as they will not be able to provide this information directly. However, it is possible to call the toll-free number at 0805 921 100 to find answers to your concerns About this topic.
Short of purchasing the database sold by the hacker behind the break-in, there is no other legal way to find out who is in the files of compromised clients. In the coming months, it may be possible to obtain this information through sites that specialize in reporting information on the dark web, such as Have I Been Pwnd or Google's dark web monitoring tool. These two services review emails and phone numbers included in databases that have been hacked in recent years, and give Internet users the opportunity to check whether their information is part of them.