How do I get a refund for Nintendo Switch (online store)?

Getting cashed back for a Switch game isn’t the easiest thing in the world. We will explain to you in this case this is possible and especially how to proceed.

Did you buy the wrong game from Nintendo eShop on Switch? You no longer like the game? Or did you realize that, as in Minecraft, it’s not possible to play two-on-one with a pair of Joy-Con? In short, you have good reasons to request a Nintendo refund.

Unfortunately we will immediately fill your hopes up … for Nintendo, all purchases are final and non-refundable (Check out the dedicated Nintendo webpage).

Evil is in the details

In theory, any online purchase could benefit from a 14-day withdrawal period. Except that Nintendo is playing on a very specific legal point:When purchasing digital content from a Nintendo eShop, you agree at the time of purchase that Nintendo will begin to fulfill its contractual obligations immediately, prior to the expiry of the withdrawal period, and by doing so, you expressly waive any exercise of your right to withdraw.».

Simply put, by purchasing from a Nintendo eShop on Switch, you are giving up all possibilities of withdrawal. However, the rule has been relaxed for games purchased in Pre-order.

But be careful, here too the devil is hiding in the details. So when you pre-order a game from Nintendo eShop, the button Go to pre-order It must be displayed clearly.

If you have a pimple Proceed to purchase Only, this is a classic purchase, so no refund is possible. This happens when the game is available within the next seven days.

If you have The two buttonsIn all cases, choose the first only. Thus it will keep a backup solution and Nintendo reminds us of its restrictions before any purchase by selecting against an orange background. Cancellation is possible or Cancellation is not possible.

Pre-paid Nintendo eShop order terms

• A redemption request can only be submitted with a game in hand Pre-order.
• A request for payment must be submitted at most 7 days Before the actual release of the game.
• You must not have been fired No downloads However, some games offer to pre-download the game or download game items. As with the PlayStation Store, initiating the lowest download nullifies any possibility of payment.

How do I get a refund for a pre-ordered Switch game?

Are you more than 7 days away from the release of the pre-ordered game? So let’s jump over to your Switch and let’s see how to request a refund.

• go to Nintendo eShop De la switch.

Click on your account avatar and you will arrive at the page Account Information.

• Select the tab Pre-orders.
• A list of pre-ordered games will appear in your account.
• Click on Cancel the pre-order.

• The process is complete, and you will automatically return to the page Pre-orders That should be empty now.

FYI, when you buy a pre-ordered game, Nintendo doesn’t immediately debit your account, so the order often cancels out a future discount. Absolutely, if you want some leeway, you prefer to pre-order: you can change your mind up to 7 days before the game is released.