Written by Luis de Cortels, Director of the UEM Consulting Department at SAASWEDO.
The smartphone is ubiquitous in businesses and hosts more and more professional applications and data. The topic of cybersecurity has become more important with the emergence of attacks that affect the use and operation of our mobile phones. They are particularly exposed and now pose vulnerabilities for companies that must rethink their governance by integrating this priority topic.
Mobile phones are widely used, distributing a large amount of sensitive data that must be protected. Securing your smartphone fleet is not an option, but a necessity in the same way as it is with Windows or Mac workstations. Adopting an industrial approach requires defining specific governance while using dedicated tools to secure mobile fleets such as EMM (Enterprise Mobility Management) and MDR (Managed Detection and Response) solutions. Finally, the human element is also essential. Raising employee awareness should be part of the proposed system (displaying risky behaviors, good practices, etc.).
While these measures are the cornerstones of good cyber governance in the mobile world, they must also be put into practice. The reality is that security measures implemented today will not necessarily be effective tomorrow. Risks and environments evolve, so your system must be constantly evolving. So how can we provide permanent security? This is a real challenge for mobile fleet managers and digital workplaces.
Create a dedicated organization to secure its operations.
Although it is possible to manage mobile Internet governance in-house, this task remains time-consuming, complex, and can quickly impact an organization’s cybersecurity. The new practice is becoming the norm: outsourcing and outsourcing.
By choosing this option, organizations free themselves from this strategic task and focus on managing their operations without having to mobilize or hire dedicated resources. They also save time to better manage the entire fleet by taking into account the entire life cycle of the equipment: purchasing, setting up mobile phones and fixed workstations, supporting and managing the end of life of the equipment. All patches and security updates are managed by the “outsourcer” who ensures that they are widely deployed, transparent to the user and without disrupting their use.
The use of smartphone fleet outsourcing is a huge accelerator for improving mobile cyber management. This is a real opportunity to ensure that the deployed mobile fleet is used in the best conditions, that it will not pose a risk to the company, and that it will allow employees to live a unique life and improve their work comfort.
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