He is invited to play a leading role
The COVID-19 pandemic has shown that improving access to formal financial services can help the population become more resilient, mitigate the effects of crises and facilitate government cash transfers, particularly to the most affected populations. Hence, the government program 2021-2026 makes the use of mobile payment one of the axes of digital transformation in the service of the citizen. The goal is to ensure financial inclusion.
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In the period of the health crisis, the process of distributing state aid in favor of the most disadvantaged people, workers in the informal sector whose professional activities were affected by the “solidarity” crisis, required the creation of a rapid process that would enable this assistance to be provided. They are quickly sent to the beneficiaries, while respecting sanitary procedures. More than 5 million beneficiaries were able to provide services as quickly as possible and under optimal conditions. Indeed, the capacity of the banking network, payment institutions and some microcredit associations (AMC) has made it possible to distribute aid through physical branches and ATMs to the urban and rural areas included, and through mobile branches to rural areas that are not served by a point outlet “, confirms to Bank Al-Maghrib in its report However, given the urgency of the process, mobile payments could not meet the exact needs of this process in the absence of a large network of accepting merchants and retail agents who would facilitate aid recipients to make their purchases from merchants , transfer or withdraw their funds from authorized payment agents”, we can read in the said report adding that this situation has reaffirmed the importance of the registration part that accepts merchants as well as agent networks (particularly retailers), which is in fact a critical stage for the success of the overall digital ecosystem Bank Al-Maghrib specifies that accredited institutions are in the process of recruiting this category of clients, which requires an effort to raise awareness and encourage acceptance of this medium. new payment method.
Actions taken by Bank Al-Maghrib
In order to speed up mobile payment, the Central Bank has adopted specific measures such as authorizing banks and payment institutions to open accounts remotely for natural customers, and simplifying payment terms. Digital CIN, loosening the documents required to register local merchants to accept mobile payment to CIN and license number for natural persons not registered in the commercial registry. In addition, a package of incentives associated with the implementation of tax incentives for local merchants who accept mobile payment has been proposed. At the same time, GIE was launched for mobile payment, which Groupement Paiement Mobile Maroc called “GP2M”. Among the priority areas of this group is the development of corporate communication under the “MarocPay” brand. The goal is to enhance the credibility of this new payment method.
Four pilot projects
The advantage of AI is that teams are relieved of repetitive tasks so they can focus on the right goals. Therefore, it helps to reveal the true talents among the collaborators and activate the spirit of innovation in others. In this regard, it is important to provide employees with the necessary skills to master artificial intelligence. A company’s ability to act quickly in a crisis situation depends on its leadership but also on its agility. And this cannot be achieved without better trained human resources in the technological field, especially artificial intelligence. According to CGEM, “In recent months, all companies have experienced drastic changes in demand, consumption patterns, behavior and supply chains… Those who have been able to put AI and data at the heart of their operations have been able to leverage it to adapt faster than the competition.”
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