On July 25, the electronic communications regulator Arcep published the results of its annual survey on the quality of mobile services from telecom operators in Réunion and Mayotte. For the first time in Réunion, Arcep measures 5G technology and highlights Orange’s leadership in the performance of its 5G mobile network on the island. It has maintained the first (tied) position in terms of the quality of its mobile network since 2018. We share with you the press release below (Photo: AFP)
At the end of several weeks of testing carried out in all overseas territories between January and May 2024, 528,000 measurements will have enabled ARCEP to determine the performance of telecom operators in the overseas territories. The analysis, which included new indicators this year, focused on the most used services such as: web browsing, video viewing, downloading, voice calls and receiving SMS.
Orange, the No. 1 mobile network in Reunion, is in the lead for the sixth time since 2018
Since 2018, Orange has been at the top of the rankings set by the regulator. This year, Orange has taken the top spot on the podium for the sixth time, coming in first or tied for first place in most of the criteria measured.
– Orange offers best 5G performance in Reunion –
This year, ARCEP is incorporating specific measures on 5G technology. On these measures, Orange in Reunion performs best with 100% of the indicators for this technology measured for the first time on the island, with speeds significantly higher than its competitors. ARCEP specifies in its press release: “The survey shows that 5G technology makes it possible to achieve better speeds, especially on the Orange network, which ranks first in this indicator.”
– Orange offers 5G in Reunion to all its 4G customers during the Olympic Games at no additional cost –
Orange in Reunion was announced on June 14, opening its 5G network to its 4G customers, at no additional cost, whether general public or professionals, until September 8, 2024.
“We are proud to welcome these results, which once again demonstrate Orange’s commitment to providing its customers with the best mobile experience at the La Réunion Meeting. We owe this success to the mobilization and expertise of our employees who go above and beyond every day to meet our customers’ expectations,” commented André Martin, Orange’s CEO on Réunion Island. “Our efforts are now focused on the 5G network, which we are continuing to roll out at a sustainable pace so that Réunion residents can benefit from wherever they are on the island. We are proud that ARCEP welcomes our progress in the field of 5G, and we are happy to benefit from it at no additional cost to all our 4G customers in Réunion during the Olympic Games.”
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