An eSIM is always reserved for new subscribers of Free mobile

A free mobile phone is often not at the forefront of technological innovation. The operator first drew on 5G, but last on the eSIM, which has only been available since the end of 2020. Originally, this default SIM card supported by all new iPhones was only offered to new customers. You might think it would be temporary, but after six months, it still is.

As the reader tells us, it is still not possible to switch from a traditional SIM to an eSIM in Free mobile. I was able to confirm that through my own line with the operator, I can order a new SIM card for 10 euros, but I cannot switch to the default alternative. My only option would be to switch the line to a competitor and then reopen it in Free mobile.

Renewing your SIM card when you are already a free mobile subscriber does not allow you to switch to an eSIM. Another oddity of the operator, you have to choose between two different formats, the actual SIM cards are not provided in triple cut as with other operators.

The operator’s customer service does not indicate any future developments in this aspect. We’ve also questioned their press service and will update the article if we get a response.

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Brooke Vargas

"Devoted gamer. Webaholic. Infuriatingly humble social media trailblazer. Lifelong internet expert."

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