If someone has suggestions for a solution, just let them know
1. Please tell us about your current device:
- Prozessor Processor: Intel Core i7-6700K @ 4.00GHz (8 CPUs)
- Main Memory (RAM): 2x 8 GB DDR4-2132
- Motherboard: Gigabyte Z170x-Gaming 3
- Power supply: Cooler Master RS-700-ACAB-B1 – 700W
- Housing: Be Quiet Silent Base 600
- Graphics Card: NVIDIA GeForce GTX 980 Ti
- HDD / SSD: 1x Samsung SSD 850 EVO 500GB (Windows), 1x Samsung SSD 750 EVO 250GB, 1x TOSHIBA DT01ACA100 1TB
- Other appliances: Alpenföhn Brocken ECO PC cooler
PC from 2016 – The following issue has been around for about 3/4 years.
2. Describe your problem. The more accurately and better you describe your problem, the better we can help (additional images may be helpful, for example):
My computer crashes at irregular intervals. I can no longer do anything more than turn off the computer by pressing the start button for about 5 seconds.
This issue is also independent of computer runtime. Sometimes it happens a few minutes after the start, or after a few hours.
Every now and then I not only get a “frozen” screen but a blue screen as well.
He wants to check something, but this process is going to take forever, or does it not start?
I left this blue screen on for several hours, but without changing.
Here is a picture of her from the internet (for me it never reaches 100%):
It’s also strange that once I start a game, for example. LoL or PUBG, PC itself never got stuck in the game.
“As soon as I turn it on while I’m in the game, it turns on.”
However, if you “only” surf the Internet or watch Live / YouTube broadcasts, it will be suspended relatively safely within a short period of time.
This is especially annoying lately when editing Word or Excel files. Same issue with Zoom Meetings.
3. What steps have you taken / have already tried to fix the problem and what did they come about?
After performing a Google search, you have already performed this process, but without success:
- To do that, open a Windows command prompt.
- Enter the command “bcdedit / set useplatformclock yes” (without the quotation marks).
- Now check if the error still occurs.
- If the system is still performing poorly, cancel the setting and dispense with overclocking.
Additionally, one reads a lot that this problem can frequently occur with overclocking. But I didn’t stop this.
I wonder if this is due to one of the components in my computer, for example the RAM, which can be changed relatively easily and maybe fix the problem.
Many greetings
Marcel
“Certified gamer. Problem solver. Internet enthusiast. Twitter scholar. Infuriatingly humble alcohol geek. Tv guru.”
