If someone has suggestions for a solution, just let them know
1. Please tell us about your current device:
- Prozessor Processor: Intel Core i7-6700K @ 4.00GHz (8 CPUs)
- Main Memory (RAM): 2x 8 GB DDR4-2132
- Motherboard: Gigabyte Z170x-Gaming 3
- Power supply: Cooler Master RS-700-ACAB-B1 – 700W
- Housing: Be Quiet Silent Base 600
- Graphics Card: NVIDIA GeForce GTX 980 Ti
- HDD / SSD: 1x Samsung SSD 850 EVO 500GB (Windows), 1x Samsung SSD 750 EVO 250GB, 1x TOSHIBA DT01ACA100 1TB
- Other appliances: Alpenföhn Brocken ECO PC cooler
PC from 2016 – The following issue has been around for about 3/4 years.
2. Describe your problem. The more accurately and better you describe your problem, the better we can help (additional images may be helpful, for example):
My computer crashes at irregular intervals. I can no longer do anything more than turn off the computer by pressing the start button for about 5 seconds.
This issue is also independent of computer runtime. Sometimes it happens a few minutes after the start, or after a few hours.
Every now and then I not only get a “frozen” screen but a blue screen as well.
He wants to check something, but this process is going to take forever, or does it not start?
I left this blue screen on for several hours, but without changing.
Here is a picture of her from the internet (for me it never reaches 100%):
It’s also strange that once I start a game, for example. LoL or PUBG, PC itself never got stuck in the game.
“As soon as I turn it on while I’m in the game, it turns on.”
However, if you “only” surf the Internet or watch Live / YouTube broadcasts, it will be suspended relatively safely within a short period of time.
This is especially annoying lately when editing Word or Excel files. Same issue with Zoom Meetings.
3. What steps have you taken / have already tried to fix the problem and what did they come about?
After performing a Google search, you have already performed this process, but without success:
- To do that, open a Windows command prompt.
- Enter the command “bcdedit / set useplatformclock yes” (without the quotation marks).
- Now check if the error still occurs.
- If the system is still performing poorly, cancel the setting and dispense with overclocking.
Additionally, one reads a lot that this problem can frequently occur with overclocking. But I didn’t stop this.
I wonder if this is due to one of the components in my computer, for example the RAM, which can be changed relatively easily and maybe fix the problem.