Dell sued for false advertising on Alienware computer

US computer maker Dell is being sued by a California US client, claiming that the Alienware Area-51m R1 laptop offers “unprecedented scalability”. However, this is clearly not the case.

Last week, a consumer filed a complaint against Dell for misleading the upgrade options for the Alienware Area-M51m R1, which we were able to test. The first version of the system arrived in 2019 as a rare gaming laptop that supposedly could Allows you to switch CPU and GPU for newer components.

Dell later revealed a new version of its hardware in 2020, the Alienware Area-51m R2. Offer this Core-i9, 4TB SSD, RTX 2080 Super, or Radeon RX 5700M for a modest $3,000.

Dell sued for lying about upgraded Alienware Area-51m

Marketed as a fully scalable laptop, Dell claimed it wasDesktop computer in a laptop body. However, the complaint states that this “Unprecedented scalabilityDell hasn’t been as good as the company has led consumers to believe.

In fact, according to the complaint, The laptop did not have the upgrade capabilities promised by the company. In fact, less than a year after the release of the laptop, Intel released the tenth generation of its processors, which were not compatible with the 51M R1. In fact, until the ninth generation, Intel used Z390 motherboards. However, for 10th and 11th generation, need new 400 series motherboard.

The same applies to the graphics card, since it is impossible to use the new RTXs from Nvidia, with the exception of the RTX 2080. Users can only switch from a lower-quality graphics card to one. of the same generation.

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However, the complainant’s author, Robert Felter, recalls that Dell is working closely with Intel, Nvidia and other technology partners on future products, which it would normally have prevented from making such statements. ” Dell’s public announcement did not place any restrictions on upgrading the laptop Said David W. Kanye, Feltier’s attorney. In his complaint, Mr. Felter seeks, inter alia, damages and reimbursement of his legal fees for himself and other clients involved.

Source : the edge

Frank Mccarthy

<p class="sign">"Certified gamer. Problem solver. Internet enthusiast. Twitter scholar. Infuriatingly humble alcohol geek. Tv guru."</p>

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