QIB introduces new features to its award-winning mobile app with a focus on improving customer experience

Doha, Qatar: Qatar Islamic Bank (QIB) announced the launch of three new features for its world-renowned mobile app to simplify the digital banking experience, in line with its digital transformation strategy. The bank introduced Balance Sneak Peek as well as Dark Mode and Segment Mode.

With over 2 million logins to the bank’s mobile app each month, most of them are associated with an account balance or credit card inquiry. The introduction of the Balance Sneak Peek feature makes it easy for customers to keep track of their money on the go and easily check their balance on their smartphone without having to log into the mobile app.

En se connectant à leur compte, les clients peuvent configurer la fonction Balance Sneak Peek en toute sécurité via le menu des paramètres et peuvent sélectionner jusqu’à cinq comptes qu’ils souhaitent voir leur sold compe, a quitles que modir in every moment. , or disable Sneak Peek completely. Once the feature is enabled, customers will be able to “peek” at their selected balances without having to log into the app.

The bank has also introduced a Dark Mode feature that gives customers the ability to tweak the appearance of their app according to their preferences. The new feature will reduce the strain on the eyes when using the app at night and be more economical with the battery because it reduces the power consumption of the screen. The new feature will help customers enable dark mode from settings to dim the lights while browsing and meet their banking needs.

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Along with the bank’s efforts to provide customer-centric services, the bank has introduced a segmentation pattern in its mobile application, providing Excellence members and Excellence members exclusive themes that match their profiles. This new feature provides customers with an attractive banking and lifestyle experience by giving them access to an exclusive theme and features.

Dr. said. Anand, Managing Director of Consumer Banking Group: “We are pleased to announce the launch of new features for our mobile app. The app is constantly updated to provide customers with a safe and secure way to easily perform their daily banking needs. With the customer in mind, the bank continues to demonstrate its commitment to providing innovative solutions that allow our customers to perform most of their daily transactions simply by logging into our comprehensive mobile application from anywhere, without having to go to a branch.

Anand added: “The bank’s mobile application has come a long way, providing customers with an exceptional user experience in line with our digital transformation strategy. We are currently working on developing new solutions that make the application unique to meet the changing needs of our customers.”

To download the app, customers can visit the Apple Store, Google Play Store or Huawei Gallery and search for the QIB mobile app.

For more information visit www.qib.com.qa/en-mobileapp.

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Brooke Vargas

"Devoted gamer. Webaholic. Infuriatingly humble social media trailblazer. Lifelong internet expert."

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