association. The city’s communications department has released an app that aims to communicate more with residents. A new tool for evolution, for a new information strategy for City Hall
« It’s been nearly 20 years now that I am in city council communications, and it hasn’t changed much over the past six months! “ Stefan Miller cheers in the direction of communication and information. In recent days, a mobile app has been launched on phones, The city of Levittot », Intended for the townspeople. “The idea was to have a tool that would allow users to communicate in real time at any time of the day.”Explains Heerlene Soulier, the vice mayor in charge of communications. As an extension of the citizen portal developed on the website, the app provides a tool ‘More comfortable and easy to access’. The idea had already emerged during the previous term, but the new MP carried the torch in June. “Thanks to this application, we provide public service 7 days a week, 24 hours a day”The assistant completes.
Report any problem on public roads
For now, the citizen portal is only accessible in the new app, with notifications to inform residents as quickly as possible. But other features are added. Soon, there will be signs on the highway. The deputy mayor continues. At the moment, there is no one to contact to report an issue of this kind. “ And it is impossible to determine the number per week, because the requests are coming from everywhere.
Thus, this novelty will centralize calls, but the technical service is still under training, and it will be necessary to wait a few more weeks before seeing the new update of the application. “We also think of the elderly. We are thinking of putting a direct number in place, but don’t worry, just because the app is implemented and we cannot knock on the mayor’s door, that does not mean that it will not provide him with permanence.” Also, the ability to schedule ID cards and passports will be part of the new update.
“The development of participatory democracy”
An application that comes in addition to many changes in the connection. The new municipality has been installed on various social networks in recent months to reach the largest possible number of audiences, especially the youngest. “We were already on social networks, but we prioritize quality over quantity, and we don’t spread information the same way.”Stefan Miller explains. Additionally, there are other projects underway in the communications department. “We are also trying to develop participatory democracy by creating a tool so that the population is closer to the elected officials, through social networks.”Heerlen Soulier explains.
Practical information
Application « The city of Levittot Available for free on iOS and Android.
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