WithJournal subscriptions, insurance, financial investments, and mobile phone contracts – the list of things suspicious call center operators want to present to people via phone ads is long. The law prohibits advertising calls made without the calling party’s express consent. However, the number of phone harassment appears to be increasing. The Federal Network Agency offers the ability to report unauthorized advertising calls using a complaint form. The federal authority recorded a new high for 2020. While the number of complaints decreased in 2019 from the previous year with 54,242 submissions, it now increased to 63,273 complaints – more than 1,000 complaints from 2018.
The Federal Network Agency levies fines
Most reported advertising campaigns related to insurance and financial products. But contracts with energy suppliers were also very common in 2020. Classic magazine subscriptions are also included. The Federal Network Agency tracks calls after receiving a complaint, if applicable. If that worked, then both the call center and the sponsors of the ad campaigns would be subjected to heavy fines. In 2020 alone, the Federal Network Agency distributed fines of 1,351,500 euros. You can find an overview of estimated fines at website Federal Network Agency. This is also there diverse For unauthorized and ready-to-return phone ads.
