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The United States is known for its service culture. There, of all places, guests now have to order their food via smartphone even in expensive restaurants. Just why?
Carl Doemens
The view of the Anacostia River on a warm summer evening is unparalleled, the food reviews seem tempting, and the prices are correspondingly high. The pride could easily be left $130 for a dinner for two at the Salt Line Restaurant in Washington’s elegant Navy Yards. But you wait in vain for a waiter or waitress when you have one of the coveted high tables by the river.
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